Functional Analyst (IT Analyst)

About the role

Ball, a manufacturer of sustainable aluminium packaging, is hiring an IT Analyst. You will provide technical and operational support across several technology domains and build broad experience within ITS. Working with lead analysts, business stakeholders and external partners, you will turn business needs into technical requirements and help deliver projects and improve systems.

Key responsibilities

• Document business, functional, technical and system requirements, and gather future-state requirements through interviews, workshops, surveys and process reviews.
• Contribute to research, planning, feasibility studies and cost-benefit analyses for software and system solutions.
• Take part in project planning, workplan development, implementation and timeline coordination.
• Work with internal teams and third-party vendors on assigned projects and initiatives.
• Support acceptance testing of existing and new systems, applications and modules.
• Build knowledge of application portfolios, system configurations, industry best practices and the SDLC.

Required profile

• Bachelor's degree in Computer Science, Engineering or a related field, or an equivalent combination of education and experience.
• Minimum 1 year of relevant professional experience in IT or a related area.
• Strong presentation, verbal and written communication skills.
• Ability to build working relationships with diverse stakeholders and work collaboratively in a team.

Required skills

• Understanding of the software development life cycle (SDLC).
• Knowledge of business and systems analysis techniques and documentation practices.
• Experience with analysis and process-mapping tools such as activity diagrams and use cases.