German-Speaking Medical Information Specialist (Graduate Opportunity)

About the role

ProPharma, which advises biotech, medical device and pharmaceutical companies on regulatory, clinical research, quality, pharmacovigilance, medical information and R&D technology, is looking for a German-speaking Medical Information Specialist. The role sits in a global, multicultural Medical Information team and suits someone with a degree in Life Sciences, Nursing or Medicine who wants fast-track promotion and career development.

Key responsibilities

• Answer medical and safety-related enquiries from healthcare professionals, patients and consumers by phone, email and web
• Use approved product information, scientific literature and internal data to give clear, accurate answers
• Log enquiries in internal systems and document adverse events, product complaints and other safety concerns according to regulatory standards
• Check safety reports and medical enquiries to support service quality
• Write custom medical responses when needed, based on client-approved resources
• Mentor new team members and suggest process improvements
• Occasionally cover after-hours shifts on a rotating basis

Required profile

• Degree in life sciences, nursing or medicine
• Fluency (C1) in German and English, written and spoken
• Interest in drug safety, medical information or regulatory affairs

Required skills

• Strong written and verbal communication
• High attention to detail and accuracy
• Proactive attitude and willingness to learn

What we offer

• Career development, with more than 95% of leadership roles filled internally
• Remote working, with over 85% of the workforce working from home
• Onboarding, training and leadership and management development
• Performance-related pay, annual bonus and benefits including health and wellness support, a contributory pension scheme and enhanced maternity leave

Applications are made through the online apply button, with a CV and supporting documents; the process takes about 3 to 6 weeks.