Luxury Butler – Hotel Service
St. Regis Hotels & Resorts · Belgrade
Description du poste
About the role
The Butler is the primary face of the St. Regis Butler program, delivering high‑touch, personalized service to luxury guests throughout their stay. Working closely with other hotel departments, the Butler ensures every guest need is anticipated and fulfilled from pre‑arrival to departure.
Key responsibilities
- Provide bespoke experiences and services to guests from pre‑arrival through departure.
- Coordinate Butler Valets and verify that supporting departments are equipped to meet guest expectations.
- Anticipate guest requests and act proactively to fulfill them.
- Maintain professional appearance, uniform standards, and clear communication.
Required profile
- High school diploma or G.E.D. equivalent.
- Minimum 6 months of related hospitality or guest‑service experience.
- Physical ability to stand, walk, lift and carry objects up to 50 lb without assistance.
- Strong interpersonal skills and a passion for luxury service.
Required skills
- Customer service orientation.
- Attention to detail.
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St. Regis Hotels & Resorts
Belgrade
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