Key Account Specialist – Oncology
MSD SRBIJA · Belgrade
Description du poste
About the role
The Key Account Specialist (KAS) will serve as the primary Oncology contact for the assigned region and accounts, reporting to the Sales Manager Oncology. Working closely with the oncology team, the KAS ensures a high‑quality customer experience that delivers value to patients, payers and physicians while building trusted partnerships.
Key responsibilities
- Achieve and exceed sales targets and KPIs within approved promotional budgets.
- Develop and execute account‑specific business plans, prioritize key accounts and monitor results.
- Anticipate customer needs, provide scientific and clinical product information, and support patient education.
- Establish and nurture long‑term relationships with decision makers such as heads of accounts, financial directors, hospital department heads, health committees and pharmacists.
- Identify business opportunities, understand health‑economics principles and the evolving payer landscape.
- Implement marketing strategies, participate in brand team meetings and provide local market feedback.
- Coordinate cross‑functional projects, manage CRM data and support national or regional events.
- Ensure compliance with local laws, company SOPs and ethical standards.
Required profile
- University degree in a health‑related field (e.g., MD, Pharmacy) or equivalent.
- Minimum two years of commercial experience in the pharmaceutical industry.
- Experience working in a hospital environment is preferred.
- Proven ability to influence external stakeholders and operate in matrixed, cross‑functional teams.
- Strong analytical, problem‑solving and communication skills in English.
Required skills
- CRM systems
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MSD SRBIJA
Belgrade
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