Renewals Account Manager – Intellectual Property

About the role

We are seeking a Renewals Account Manager to join Clarivate’s Intellectual Property team. In this role you will champion our IP product portfolio, maintain strong client relationships and drive renewal revenue across the EMEA region.

Key responsibilities

• Partner with Account Managers/Executives to design and execute renewal strategies for each client.
• Act as an advocate for both the client and Clarivate, ensuring positive outcomes and issue resolution.
• Identify and pursue uplift, cross‑sell and upsell opportunities to increase client spend.
• Manage renewal orders through Salesforce (SFDC) and customer portals, handling a high volume of concurrent renewals.
• Provide weekly reporting to managers, specialists and regional sales leaders.
• Conduct regular account reviews covering contract status, product migration, and revenue opportunities.
• Continuously learn Clarivate’s product offerings to advise clients effectively.

Required profile

• 5+ years of B2B sales experience.
• 5+ years in account management, business development or renewals specialist roles.
• At least 1 year of experience using Salesforce.com or a comparable CRM platform.
• Proven ability to work collaboratively across Sales, Customer Success, Finance, Legal and Operations teams.
• Exceptional organizational and time‑management skills with the capacity to handle multiple renewals simultaneously.
• Fluent English; additional language skills are a plus.

Required skills

• Salesforce.com (SFDC) – proficient use for managing renewal pipelines and orders.