Account Manager - Dutch Language

About the role

Silver Bell Group, an outsourcing company, is recruiting on behalf of an international client in the hospitality and vacation rental industry, which operates in more than 15 European countries and has over 65,000 accommodations. It is looking for a relationship-oriented, commercially driven Account Manager to join the team in Belgrade and support the Netherlands market.

Key responsibilities

• Build, maintain and develop relationships with existing homeowners and partners in the Netherlands market.
• Act as the main point of contact for partners, supporting their needs and ensuring long-term satisfaction.
• Hold virtual meetings with homeowners to understand their concerns and coordinate with internal teams to find solutions.
• Monitor partner performance, revenue and account development to identify growth opportunities.
• Support partner retention and help reduce churn across the portfolio.
• Generate referrals from existing partners and explore new B2B and B2C partnerships through cold calling, video calls, social media and online conferences.
• Present the benefits of joining the network, negotiate commercial terms and support the preparation of partnership agreements.
• Collaborate with central Account Management and Business Development teams to grow the Netherlands market.

Required profile

• Previous experience in sales or customer service.
• Advanced knowledge of Dutch and intermediate knowledge of English.
• Excellent communication and relationship-building skills.
• Strong organisational skills, good problem-solving skills and a proactive approach.
• Ability to work independently while collaborating with international teams.

Required skills

• Good computer skills.
• Proficiency in MS Office.

What we offer

• A well-established international company in the hospitality industry.
• Exposure to international markets and collaboration with teams across Europe.
• A dynamic role combining account management, sales and business development.
• Opportunities for professional growth and development.
• An office-based position in Belgrade.