Back Office Clerk – Sales Team

About the role

We are looking for a Back Office Clerk to join our Sales team at Kronospan. In this role you will be the central point for processing customer orders, ensuring data accuracy and supporting the sales and logistics functions to guarantee timely deliveries.

Key responsibilities

• Enter and maintain customer orders in the system.
• Monitor order status and coordinate with logistics and production to ensure on‑time delivery.
• Communicate with internal departments (sales, logistics, finance) to resolve order‑related issues.
• Assist in preparing invoices, delivery notes and other relevant documents.
• Maintain and update customer and product master data.
• Handle order changes, cancellations and corrections promptly and accurately.
• Ensure all data entries meet company quality standards.
• Provide general administrative and reporting support to sales and management teams.

Required profile

• Degree in Economics, Business or a related field.
• Fluent in German and English.
• Strong understanding of sales principles and customer service best practices.
• Excellent communication, time‑management and problem‑solving abilities.
• Motivated, accountable and eager to learn.

Required skills

• Microsoft Excel

What we offer

• A challenging position within a multinational, industry‑leading company.
• Tailored training and continuous development opportunities.
• A collaborative, supportive work environment that values initiative.
• Competitive compensation.