Business Support Specialist

About the role

Syneos Health is looking for a Business Support Specialist to provide operational, administrative and customer engagement support across business development and leadership activities. The role covers coordinating events and roadshows, maintaining team repositories, supporting bid defense logistics and managing general administrative tasks. It suits a highly organized, detail-oriented and customer-focused person who can handle multiple priorities in a fast-paced environment.

Key responsibilities

• Provide general administrative support for global sales teams, including expense support, occasional travel coordination and virtual meeting logistics.
• Coordinate and support local territory roadshows, including setting up and maintaining a Teams page with collateral for Business Developers.
• Partner with internal stakeholders on event dates, formats and presentation materials, and manage event booking and logistics.
• Maintain team repositories of best practice documents, account planning resources, biosketches and expert directories, keeping them current through follow-up with team members.
• Support bid defense by coordinating logistics, creating logistics worksheets and assisting broader attendee groups.
• Research and compare hotels and venues, book rooms and event space, arrange dinners, identify IT and meeting support needs and help with contracts and vendors.
• Support customer engagement through conference logistics, customer holiday campaigns and tracking and reporting of engagement metrics.

Required profile

• Bachelor's degree in Business Administration, Communications, Marketing or a related field preferred; equivalent experience may be considered.
• Experience supporting meetings, events, travel logistics and cross-functional team activities.
• Experience in biotech, life sciences, healthcare or a customer-facing commercial environment is a plus.

Required skills

• Strong organizational and project coordination skills, able to manage multiple priorities and deadlines.
• Proficiency with Microsoft Office, especially Outlook, PowerPoint, Excel, Word and Teams.
• Excellent written and verbal communication, attention to detail and confidentiality.