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Executive Assistant

St. Regis Hotels & Resorts · Belgrade

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🇬🇧 English

Description du poste

About the role

We are seeking an Executive Assistant to support daily office operations and guest services at St. Regis Hotels & Resorts, part of Marriott International, located in Belgrade. The role combines front‑desk duties with administrative support to ensure smooth communication and a welcoming environment for visitors and guests.

Key responsibilities

  • Greet visitors, determine purpose of visit, and escort them to the appropriate destination.
  • Open, read, and respond to routine correspondence; attach relevant files to outgoing letters.
  • Take and distribute meeting minutes to relevant parties.
  • Handle incoming and outgoing mail, including fax and courier services.
  • Create and maintain both paper‑based and electronic filing systems for records, reports, and documents.
  • Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
  • Enter and retrieve information in computer databases, updating records and responding to guest inquiries.
  • Operate standard office equipment such as telephone, fax, photocopier, and calculator.
  • Document and communicate guest requests or complaints to appropriate personnel.
  • Maintain professional appearance, confidentiality of proprietary information, and adherence to company policies.

Required profile

  • Professional demeanor with clean and appropriate appearance.
  • Ability to maintain confidentiality of sensitive information.
  • Strong interpersonal skills to develop positive working relationships and support team goals.
  • Clear, professional communication skills, both verbal and written.
  • Capability to welcome and assist guests, including individuals with disabilities.
  • Physical ability to move, lift, carry, push, pull, or place objects weighing up to 10 pounds without assistance.
  • Willingness to perform other reasonable duties as requested by supervisors.

Questions fréquentes

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St. Regis Hotels & Resorts

Belgrade