Receptionist

About the role

The Receptionist reports to the Senior Facilities Manager and serves as the local point of contact for all facilities‑related matters. This role owns front‑of‑house services, ensuring a professional, warm, and secure experience for visitors, clients, and colleagues while supporting the overall facilities service delivery.

Key responsibilities

• Manage meeting rooms and client suites: clean, set up, reset, and ensure equipment is ready for each booking.
• Administer the meeting‑room booking system, handling reservations, cancellations, and amendments while communicating with end users.
• Coordinate catering, AV/VC, security, and other vendor services to meet specific meeting requirements.
• Maintain meeting‑room inventory and consumables, refill F&B supplies, and prepare daily visitor arrival lists.
• Provide utilization reporting, encourage proper booking behaviour, and support event set‑up and run‑down.
• Demonstrate high security awareness, knowledge of emergency evacuation procedures, and adherence to health & safety standards.
• Represent Jones Lang LaSalle in the local and regional business community to promote the firm’s reputation.

Required profile

• Professional, well‑groomed appearance with strong customer‑service orientation.
• Ability to coordinate with facilities teams, vendors, and internal stakeholders.
• High level of security awareness and knowledge of emergency evacuation and health & safety protocols.
• Capability to manage front‑of‑house operations efficiently and effectively.

Required skills

• Proficiency with a meeting‑room booking system.