Business Operations Accelerator – Serbia

About the role

Join the Deployment Solutions team to support daily administrative activities, internal and external communications, and data entry. Bring your organisational insights to help identify process improvements across multiple projects.

Key responsibilities

• Oversee day‑to‑day business administrative needs across several projects.
• Maintain and manage team relationships to proactively support upcoming priorities.
• Provide educational support on project‑specific administrative tools.
• Liaise internally and externally for project set‑up requirements, including recruitment, HRSS, onboarding IT, fleet, and finance for expense cards.
• Support training requirements for field‑deployed organisations, such as scheduling, attendance tracking, and follow‑up on SOP training.

Required profile

• Business administrative degree or equivalent experience.
• Proficient in MS Office (Word, Excel, PowerPoint, Teams).
• Basic understanding of Medical Affairs, Market Access and Remote Interactions.
• Experience with data entry into CRMs.
• Previous experience in a matrix, international organisation is preferred.
• Experience in CSO business or pharmaceutical/medical‑device company is a plus.
• Fluent in English; additional languages are a strong advantage.

Required skills

• MS Office (Word, Excel, PowerPoint, Teams).
• CRM data entry.