Sales Support Specialist

About the role

Monri Payments is looking for a motivated, organized, and proactive Sales Support Specialist to join our team and provide day-to-day operational and administrative support to our sales organization. In this role, you will work closely with our Sales team as well as colleagues from Finance, Legal, IT and Logistics, helping ensure that customers receive timely information, offers and documentation, while keeping our internal commercial processes organized and efficient.

Key responsibilities

• Provide daily administrative and operational support to the Sales team and Front Office (Account Management, Business Development and Management).
• Communicate with customers regarding offers, documentation, status updates and other commercial matters.
• Assist in the preparation, formatting, and follow‑up of customer offers and commercial documentation.
• Prepare and update necessary sales and customer documentation, including agreements and contracts.
• Enter new leads and opportunities into the CRM system and ensure data accuracy.
• Prepare regular sales reports, analyses and other management information.
• Support the Sales team in tracking activities, opportunities and follow‑up actions.
• Coordinate internally with Finance, Legal, IT and Logistics to ensure timely execution of customer requirements.
• Communicate and coordinate with vendors, distributors and other business partners when required.
• Maintain accurate records and proper filing of commercial documentation.

Required profile

• High school diploma or university degree in Economics, Business Administration or a related field.
• Excellent command of English, both written and spoken.
• Strong written and verbal business communication skills.
• Good organizational and time‑management abilities.
• Proactive, responsible and detail‑oriented approach.
• Ability to manage multiple tasks and priorities simultaneously.
• Advanced proficiency in Microsoft Excel and Microsoft Word.
• Ability to work independently while being a strong team player.

Required skills

• Microsoft Excel
• Microsoft Word