Account Manager - Dutch Market

About the role

A globally recognized hospitality and vacation rental company, part of a fast-growing international organization with a large portfolio of vacation rental properties, is looking for a relationship-oriented, commercially driven Account Manager to join its team in Belgrade and support the Netherlands market. The role combines account management, business development and commercial growth.

Key responsibilities

• Build, maintain and develop strong relationships with key homeowners and partners in the Netherlands market, acting as the main point of contact for existing partners.
• Conduct virtual meetings with partners to understand their concerns and coordinate with internal teams to find effective solutions.
• Monitor partner performance, revenue and account development to identify growth opportunities, and proactively support partner retention and reduce churn.
• Generate referrals from existing partners to support network expansion.
• Collaborate with central Account Management and other internal teams to resolve issues and improve partner satisfaction.
• Identify and support new B2C and B2B partnership opportunities alongside account management.
• Engage prospective partners through cold calling, video calls, social media and online conferences, present the value of joining the network and negotiate partnership agreements.
• Prepare contract frameworks and negotiate commercial terms remotely via video, phone and email, and support the wider Business Development and Acquisition team in the Netherlands market.

Required profile

• Necessary experience in sales or customer service.
• Organizational and communication skills, multitasking and problem-solving abilities.
• Advanced knowledge of Dutch and intermediate knowledge of English.

Required skills

• Advanced computer skills.
• MS Office (Word, Excel, PowerPoint).