Accreditation and Registration Administrator

About the role

The Accreditation and Registration Administrator supports the user registration and accreditation process, ensuring data accuracy, efficient card handling and high‑quality customer service in a dynamic operational environment.

Key responsibilities

• Welcome users to the accreditation system and provide basic information about the accreditation process.
• Verify user identity using personal documents and system records.
• Validate, scan and activate accreditation cards, checking photos and data for correctness.
• Issue individual accreditations and coordinate bulk (group) downloads.
• Process replacement, loss or damage requests, deactivating existing cards as needed.
• Give users short instructions on access zones, rules and procedures.
• Escalate identity mismatches or suspicious situations to a supervisor.
• Maintain accurate system records and apply offline procedures during system outages.

Required profile

• Secondary technical education (IV level).
• At least 1 year of experience in customer‑facing roles such as front desk, reception or information desk.
• English language proficiency at B2 level.

Required skills

What we offer

• Opportunity to work in a fast‑paced administrative environment.
• Professional development through handling diverse accreditation scenarios.