Business Systems Lead - Demand Planning (SAP IBP)

About the role

Ball, a manufacturer of sustainable aluminium packaging, is looking for a Business Systems Lead who acts as the bridge between business needs and technology execution. The role focuses on SAP Integrated Business Planning (IBP) and the wider supply chain planning landscape, turning demand planning, S&OP and supply and inventory planning needs into well-designed, well-configured solutions. It covers the full system lifecycle, from requirements and design through development, testing, deployment and support.

Key responsibilities

• Lead and coordinate technology delivery and system enhancements across projects using Agile or Stage Gate governance
• Support software development, configuration, integrations, upgrades and patching, and gather and document technical requirements
• Lead IBP activities across the lifecycle: design workshops, SIT and UAT, environments, defect resolution, change implementation, cutover and hypercare
• Provide end-user and super-user support and training, and support issue resolution and production support with root-cause analysis
• Assist with software and hardware selection, purchasing and vendor management, including AMS support
• Contribute to technology cost estimates, data governance, data migration, integrations and data hubs for self-service reporting
• Support IT controls, SOX testing, audits and access management, and contribute to technology roadmaps and portfolio planning
• Drive adoption of standard technologies through change management

Required profile

• Bachelor's degree in Information Systems, Computer Science, Engineering, Business or a related field (or equivalent education and experience)
• 5+ years of progressive experience in business systems, IT delivery or technology-enabled business roles
• Demonstrated experience supporting supply chain planning (demand planning, S&OP, supply and inventory planning), SIT/UAT and production support
• Experience working with vendors, AMS providers or system integrators
• Experience in regulated or controlled environments (SOX, IT controls, audits) preferred
• Fluent English

Required skills

• Hands-on experience implementing and configuring SAP IBP, including at least one full-cycle implementation or major global rollout wave
• Agile and/or Stage Gate delivery models
• Integration of SAP IBP with source systems such as SAP ECC, S/4HANA or JDE, including data flows and data migration
• Release, upgrade and patch management, and planning areas, time profiles, planning levels, key figures and version management
• Preferred: Agile certifications, PMP, CBAP, ITIL