Card Products & Business Development Unit Manager

About the role

AikBank, one of the fastest-growing banks in Serbia, is looking for a Card Products & Business Development Unit Manager based in Belgrade. The role covers the development of new products and services and the management of the retail card product portfolio, together with budget, pricing and profitability oversight.

Key responsibilities

• Develop new products and services and manage the retail card product portfolio
• Manage budgets, pricing policies and profitability of card products
• Drive initiatives to acquire new customers, increase card usage and strengthen loyalty of existing ones
• Monitor product performance and lifecycle, run market and competitor analyses and propose improvements
• Take part in sales, marketing and promotional campaigns
• Support the branch network and other units, and prepare analyses, reports and presentations for senior management
• Improve internal policies, procedures and guidelines, and enhance applications and digital channels with colleagues
• Cooperate with card schemes (Visa, Mastercard, Dina), monitor regulatory requirements and ensure compliance

Required profile

• University degree in Economics, Banking, Finance, Law or Administration
• At least 5 years of experience in payment card product development and management
• Advanced English proficiency

Required skills

• Knowledge of payment card operations and processes
• Product management expertise
• Understanding of interdependencies between products and processes
• Strong presentation and analytical skills

What we offer

• Hybrid work model
• Private health insurance and additional pension insurance
• Numerous and diverse employee benefits