Credit Risk Specialist

About the role

Kuehne+Nagel is expanding its presence in Serbia by setting up a new Knowledge Center, a strategic business unit. It is looking for a Credit Risk Specialist to take ownership of the Accounts Receivable function in a dynamic, cross-functional environment, driving timely collections, building strong customer relationships, resolving issues end-to-end and contributing to process improvements that affect cash flow.

Key responsibilities

• Credit risk assessment and account setup: process new credit applications against Credit Risk MOP, ICS, governance standards and KN financial guidelines, carry out financial analysis, credit rating reviews, Blue-Chip testing and insurance requirement evaluation, verify legal existence and creditworthiness, and keep accurate documentation.
• Credit limit, insurance and eCLA management: manage credit renewals, review risk profile, insurance and overdue status, apply for and manage primary and secondary insurance in ACON+, respond to insurer reductions or cancellations and coordinate reinstatement, and prepare executive business case summaries for the CoC.
• Portfolio monitoring: watch credit limit usage and act when accounts reach 80-90%, keep minimal credit excess, request limit and insurance increases, and ensure correct account classification and high-quality master data in ACON+.
• Insurance compliance and claims handling: record credit insurance correctly, notify insurers of non-payment, submit claims within policy timelines, handle bankruptcy-related tasks and follow up on open claims monthly.
• Month-end reporting: calculate provisions for credit insurance cost accruals and complete the month-end reporting package for assigned portfolios.
• Stakeholder support and training: promote credit processes, give guidance and train stakeholders on credit granting, CCM and KN credit policies.

Required profile

• Bachelor's degree in Finance, Accounting, Business or a related field preferred.
• At least 3 years of hands-on experience in Credit Risk.
• Excellent written and spoken English; an additional language is an advantage.
• Strong communication, negotiation and customer-facing skills, with the ability to work independently and meet deadlines.

Required skills

• Advanced Microsoft Office, especially Excel (pivot tables, formulas, lookup functions).
• Experience with ERP systems such as SAP or Oracle is a plus.

What we offer

• A safe, stable environment within a global logistics company.
• Personalized development plans, continuous training and learning opportunities.
• Clear paths for internal advancement and a hybrid work environment.