Customer Logistics Planner

About the role

PWO Group, a global mobility company focused on lightweight, climate-friendly metal components and subsystems, is hiring a Customer Logistics Planner in Čačak, on site. The role covers end-to-end customer order processing, delivery scheduling and coordination of logistics and transport activities.

Key responsibilities

• Plan and process customer orders according to long-term and short-term delivery schedules
• Monitor customer requirements and ensure timely delivery execution
• Create and maintain delivery schedules in SAP
• Organize and coordinate external processing and logistics operations
• Work with Production Logistics, Production, Warehouse and Sales to align capacity planning with customer needs
• Schedule transportation and freight forwarding for domestic and international shipments and communicate with freight forwarders and logistics providers
• Monitor transportation costs and verify incoming invoices for logistics services
• Prepare, review and archive export documentation, certificates and shipping documents
• Create delivery notes and process shipment invoicing
• Maintain customer and material master data and logistics parameters in SAP
• Track logistics KPIs, improve processes and support JIT/JIS and EDL warehouse activities

Required profile

• Minimum high school education (Level IV qualification)
• Background in Logistics, Transportation, Economics, Industrial Engineering or a related field is an advantage
• Experience in logistics, production planning, delivery planning or customer service in a manufacturing setting is an advantage
• Good command of written and spoken English

Required skills

• Good working knowledge of SAP
• Advanced proficiency in Microsoft Office, especially Excel
• Strong organization and communication skills

What we offer

• 25+ days of annual leave
• Competitive compensation package
• Family benefits package
• Professional and personal development opportunities
• International work environment