Inside Sales Executive (Albanian and English)

About the role

TD SYNNEX, a global technology distributor, is hiring an Inside Sales Executive to support the growth of the Autodesk business within its portfolio across the Western Balkans (Serbia, Bosnia & Herzegovina, North Macedonia, Kosovo, Albania, Montenegro). The role builds new business pipeline with assigned partners and customers, delivers customer satisfaction, develops sales opportunities and supports overall portfolio performance.

Key responsibilities

• Hold customer conversations around Autodesk solutions, understand business requirements and recommend a relevant TD SYNNEX value proposition
• Build customer relationships and develop partner relationships through account planning, cross-selling and consistent follow-up
• Identify project opportunities and involve other specialists when specific product or vendor knowledge is needed
• Manage customer backorder expectations and reporting while maintaining agreed service levels
• Focus on building the Autodesk pipeline while partners remain the primary owners of customer relationships and deal closure
• Qualify customer needs and hand over opportunities to partners with quotations, pricing, promotions and portfolio cross-selling support

Required profile

• Fluent spoken and written English and Albanian
• 3+ years of relevant sales experience
• Good attention to detail and effective communication skills
• Strives to achieve set targets (closing leads)
• IT industry knowledge is desirable but not essential

Required skills

• Working knowledge of Microsoft Word, Excel and Outlook

What we offer

• Professional development and learning opportunities, including leadership and on-demand courses
• Modern work equipment and hybrid working options
• Supportive team environment and employee wellbeing initiatives
• Country-tailored elective benefits, wellbeing seminars and the Life Empowerment Assistance Program
• Inclusive communities, business resource groups and onboarding networking