Investigator Payments Assistant

About the role

Under supervision, you will support accurate and timely payment administration for IQVIA's network of project sites. The role follows IQVIA Finance Standard Operating Procedures, Sarbanes‑Oxley controls, and applicable service level agreements.

Key responsibilities

• Manage a portfolio of projects and oversee the full payment process.
• Build and maintain remote relationships with global colleagues, considering indirect influences on work.
• Identify aged invoices and financial risks, providing reasons for any delays.
• Control data quality and ensure batch scheduling aligns with contracts and budgets.
• Perform project reconciliations and monitor payment‑cycle targets.
• Deliver high‑level customer service to internal project teams and resolve project‑related issues.
• Track and report metric data, flagging non‑standard issues to project teams or line managers.
• Assist team members to meet group targets and ensure appropriate approvals are obtained.
• Generate standard reports and KPI dashboards for project teams.
• Perform other duties as assigned and maintain proper documentation.

Required profile

• High school diploma or equivalent.
• Previous experience with systems is advantageous (full training provided).
• Strong attention to detail and ability to work independently.
• Effective communication skills for remote collaboration.

Required skills