Quality Assurance & Control Specialist

About the role

Wersirius is looking for a proactive Quality Assurance & Control Specialist to join its growing team in Serbia. This full‑time, on‑site position works from 3:00 PM to 11:00 PM and focuses on monitoring operational performance, ensuring compliance with quality standards, and driving continuous improvement across the trucking business.

Key responsibilities

• Monitor and evaluate work quality against established standards, procedures, and KPIs.
• Identify errors, inconsistencies, and deviations in daily operational processes.
• Perform root‑cause analysis to uncover underlying issues and recurring errors.
• Conduct regular quality checks and internal reviews.
• Analyze data and prepare clear, structured quality reports.
• Provide objective, actionable feedback to teams and individuals.
• Recommend corrective actions and practical process improvements.
• Track the effectiveness of implemented changes and their impact on quality.
• Collaborate with cross‑functional departments to raise quality standards and operational efficiency.
• Contribute to the development and continuous improvement of quality control procedures.

Required profile

• Previous experience in Quality Control, Quality Assurance, Audit, Compliance, or a similar function.
• Strong analytical and critical‑thinking abilities with excellent attention to detail.
• Experience working with data, KPIs, and performance reports.
• Solid problem‑solving skills and a structured approach to root‑cause analysis.

Required skills