Quality Engineer – Product Quality & Customer Support

About the role

The Quality Engineer ensures that products meet customer requirements and internal standards. You will act as the main point of contact for customers regarding quality issues, handle complaints, and lead corrective actions.

Key responsibilities

• Monitor and analyse internal and external product quality problems.
• Communicate with customers, receive and process complaints, and prepare 8D reports.
• Maintain and improve IATF 16949 and VDA 6.3 standards.
• Develop quality standards, procedures, and tools.
• Create PPAP documentation and calculate CPK.
• Participate in FMEA analyses and internal/external audits.
• Track key quality KPI indicators.
• Interpret special customer quality requirements and adapt the QMS accordingly.

Required profile

• Completed VI or VII degree (University/Higher education).
• Minimum 2 years of experience in a similar quality role.
• Fluent English communication skills.

Required skills

• FMEA, CP, SPC, MSA, Ishikawa, 5Why methodologies.
• Knowledge of QMS (EOS) and IATF/VDA standards.
• Experience with PPAP documentation and CPK calculations.
• Familiarity with High Voltage technology (preferred).
• Advanced MS Office proficiency.

What we offer

• Career growth in a globally recognised company.
• Opportunities for professional development in an international environment.
• Ability to implement your own ideas and solutions.