Quality Manager

About the role

Ball, a manufacturer of sustainable aluminium packaging, is looking for a Quality Manager to lead the plant quality function and ensure products consistently meet customer, regulatory and corporate standards. The role sits within the plant leadership team and covers quality culture, food safety, compliance and continuous improvement.

Key responsibilities

• Lead the plant quality function and coordinate daily department activities to optimise resources and meet quality standards.
• Maintain management systems, procedures and resources for routine and emergency situations.
• Manage customer complaints through timely resolution, root cause analysis, corrective actions and prevention of recurrence.
• Coordinate audits, assessments and certification for ISO 9001, ISO 14001, ISO 45001 and FSSC 22000.
• Oversee statistical analysis, quality data collection and process monitoring.
• Identify process weaknesses, implement corrective actions and lead improvements in safety, quality, performance and reliability.
• Maintain supplier quality relationships and oversee the introduction of new or modified raw materials.
• Lead HACCP, hygiene, food safety and food defence programmes, including training, verification, internal audits and management reporting.
• Support Lean Manufacturing and Business Excellence initiatives.

Required profile

• Degree in engineering or a related technical discipline; postgraduate qualifications are an advantage.
• Experience with quality, environmental and food safety management systems, including ISO standards.
• Background in high-speed, high-volume manufacturing and proven leadership experience.
• Fluency in English.

Required skills

• Lean Manufacturing and quality improvement tools such as SMED, Kaizen, 5S, TPM/OEE, SPC and Six Sigma.
• Strong analytical, problem-solving and continuous improvement capabilities.
• Communication and stakeholder management with customers, suppliers and regulators.
• Computer literacy and ability to manage quality systems and data.