Road Logistics Optimization Specialist

About the role

As a Road Logistics Process Optimization Specialist you will enhance operational performance by identifying improvement opportunities, driving standardisation and implementing innovative digital solutions across the freight forwarding business.

Key responsibilities

• Analyse end‑to‑end operational processes to spot inefficiencies and design optimisation, standardisation and automation solutions.
• Lead and support process‑improvement initiatives across multiple business areas.
• Translate business requirements into practical, scalable, user‑friendly digital solutions.
• Leverage automation tools, AI and low‑code platforms to drive continuous improvement.
• Support change‑management activities and promote adoption of new ways of working.
• Monitor solution effectiveness through KPIs, performance metrics and data analysis.

Required profile

• Strong understanding of business process management, optimisation and continuous‑improvement principles.
• Experience analysing and improving operational workflows, preferably in logistics or a service‑oriented industry.
• Ability to map processes, identify root causes and translate challenges into practical solutions.
• Excellent analytical mindset with strong problem‑solving capabilities.
• Proven stakeholder‑management skills and ability to build relationships at all organisational levels.

Required skills

• Advanced Microsoft Excel.
• Power Platform (Power Apps, Power Automate).
• VBA programming.
• Power BI.
• Familiarity with AI tools or low‑code automation platforms (e.g., Copilot Studio).