ServiceNow Platform Technical Administrator (German)

About the role

We are looking for a ServiceNow Platform Technical Administrator with German language skills to manage and support two ServiceNow instances. This hands‑on role ensures platform stability, security, and operational excellence while collaborating with development, application, and infrastructure teams.

Key responsibilities

• Administer and maintain two ServiceNow platform instances, guaranteeing high availability and performance.
• Perform platform configuration, ongoing operational support, and security hardening.
• Plan and execute ServiceNow release upgrades, patch management, and Automated Test Framework (ATF) testing.
• Manage data imports, exports, and foundation data integration activities.
• Support the initial setup and configuration of the second ServiceNow instance.
• Install, configure, and maintain MID Servers and related connectivity.
• Configure and support Single Sign‑On (SSO) integration.
• Handle application transport and promotion across Development, Test, and Production environments.
• Monitor platform health, troubleshoot technical issues, and implement corrective actions.
• Maintain platform documentation, technical procedures, and operational standards.

Required profile

• Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience.
• 4–7 years of hands‑on experience as a Platform Technical Administrator, preferably with ServiceNow.
• Strong knowledge of ServiceNow platform administration, configuration, and operational support.
• Experience with platform upgrades, patch management, ATF, data imports/exports, and security hardening.
• Proficiency in MID Server installation, configuration, and maintenance.
• Experience configuring and supporting Single Sign‑On (SSO).

Required skills

• ServiceNow platform administration
• ServiceNow configuration
• ServiceNow release upgrades
• ServiceNow patch management
• Automated Test Framework (ATF)
• Data import/export
• Foundation data integration
• ServiceNow security hardening
• MID Server installation and maintenance
• Single Sign‑On (SSO) integration
• Deployment and transport management