UX Researcher

About the role

Altium 365 is a cloud platform that lets distributed teams collaborate across the electronics development lifecycle, from design to manufacturing. Altium is looking for a UX Researcher to shape end-to-end experiences across Altium 365, keeping product decisions connected to real users. The role is hands-on with a lot of autonomy: you own the research practice, from early problem framing to post-launch validation, working closely with designers, product managers and engineers.

Key responsibilities

• Talk to users regularly and own the participant pipeline: recruiting, screening, scheduling, incentives and consent
• Run interviews, contextual inquiries, diary studies and surveys, and build a steady cadence of user contact
• Partner with designers and PMs to turn open questions into research questions, and run usability and concept tests on wireframes, prototypes and live features
• Choose the right method for each decision, including quick, scrappy studies when speed matters
• Deliver findings that state what to change and the trade-offs involved
• Build and maintain a searchable insights repository, tagged by product area, user segment and theme, and connect new findings to old ones
• Track which insights led to which decisions and revisit assumptions that have not held up
• Raise the team's research literacy by coaching designers and PMs to run their own lightweight studies
• Share findings in readable formats such as short readouts, highlight reels and workshops, and push back when decisions rely on opinion

Required profile

• 3+ years in UX/product research or a closely adjacent role with substantial hands-on research work
• Solid command of qualitative methods and enough quantitative literacy to design a survey and interpret product analytics
• Experience testing prototypes at different fidelities and knowing what each stage can and cannot tell you
• Clear communication, able to explain findings to a skeptical stakeholder quickly
• Comfort working in ambiguity and scoping research to fit real timelines
• Professional-level English

Required skills

• Familiarity with research operations tooling such as Dovetail, Condens, Maze or UserTesting
• Nice to have: experience setting up an insights repository from scratch, background in engineering, PCB design or another complex domain, and basic familiarity with Figma and design workflows