VIP Travel Specialist - Hotel & Production Travel

About the role

A specialized travel management company supporting major music tours, film productions, television shows and commercial shoots worldwide is looking for a VIP Travel Specialist. The role manages hotel and travel logistics for production crews, talent and creative teams across several cities and demanding schedules, with a focus on hotel strategy, group logistics and production coordination rather than a single property.

Key responsibilities

• Sourcing and securing hotel inventory for production teams, and helping structure and manage group room blocks
• Monitoring cut-off dates, rooming lists and reservation changes, and aligning hotel placements with production schedules and shoot locations
• Negotiating rates and concessions with hotel sales teams and front office, and securing upgrades and special accommodations
• Coordinating ground transportation for crews and talent, handling last-minute travel and accommodation changes, and resolving logistical issues
• Maintaining accurate documentation and billing records

Required profile

• Supervisory or managerial hotel operations experience, such as Front Office, Guest Services, Reservations, Hotel Management or Hospitality Operations
• Bachelor's degree required
• Experience with group reservations or room blocks, guest escalations and service recovery, and working in fast-moving environments
• Preferred: hotel sales experience, hospitality management degree, and experience supporting entertainment, production or VIP clients

Required skills

• Understanding of hotel operations: inventory, group blocks, reservations and front office
• Ability to communicate confidently with hotels, suppliers, production teams and VIP travelers

What we offer

• Pay of $1,400-$1,800 per month
• Full-time position
• Exposure to complex international travel and production logistics behind the scenes of major productions
• Opportunities for professional growth and occasional industry travel perks