Air Freight Operations Specialist

About the role

We are seeking an experienced Air Freight Operations Specialist to join our growing freight forwarding team in Belgrade. The role involves coordinating international air shipments, handling all required documentation, and ensuring smooth end‑to‑end logistics for imports and exports.

Key responsibilities

• Manage and execute end‑to‑end air freight logistics, including carrier bookings and container haulage coordination with local and international partners.
• Prepare, verify, and complete shipping documents such as Bills of Lading, commercial invoices, certificates of origin, and customs clearance paperwork.
• Track shipment progress from origin to destination, monitor schedules, and proactively resolve transport challenges.
• Maintain daily communication in English and Serbian with clients, shipping lines, and global agents, providing timely updates on ETAs.
• Handle daily administrative tasks, update the Transport Management System, process vendor invoices, and prepare operational costing sheets.

Required profile

• Minimum 1–3 years of proven experience in freight forwarding, air operations, or air logistics management.
• Fluency in both Serbian and English (written and spoken) for professional correspondence.
• Strong problem‑solving abilities, team‑player mindset, and capacity to work under pressure in a fast‑paced environment.

Required skills

• Competency in modern Transport Management Systems (TMS).
• Proficiency with Microsoft Office, especially Excel and Outlook.

What we offer

• Opportunity to build a long‑term career with a fast‑growing, financially stable international organization.
• Continuous training and development in advanced global supply‑chain processes.
• A collaborative office environment inside a premier business centre in New Belgrade.