Business Support Specialist

About the role

Syneos Health, a fully integrated life sciences services organization, is hiring a Business Support Specialist in Belgrade on a hybrid basis. The role provides administrative and event support for global sales teams, including expense support, travel coordination, roadshow logistics and customer engagement activities.

Key responsibilities

• Provide general administrative support for global sales teams, including expense support, occasional travel coordination and virtual meeting logistics.
• Coordinate and support local territory roadshows, including setting up and maintaining a Teams page with collateral for Business Developers.
• Partner with internal stakeholders to set event dates and times, formats and presentation materials, and manage event booking and logistics.
• Maintain team repositories of best practice documents, account planning resources, biosketches and expert directories, keeping them current through follow-up with team members.
• Support bid defense activities by coordinating logistics, creating logistics worksheets and supporting attendees.
• Research and compare hotels and venues, book rooms and event space, arrange dinners, identify IT and meeting support needs and help with contract coordination and vendor communications.
• Support customer engagement through conference logistics, customer holiday campaigns and tracking and reporting of engagement metrics.

Required profile

• Bachelor's degree in Business Administration, Communications, Marketing or a related field preferred; equivalent experience may be considered.
• Experience supporting meetings, events, travel logistics and cross-functional team activities.
• Experience in biotech, life sciences, healthcare or a customer-facing commercial environment is a plus.

Required skills

• Strong organizational and project coordination skills, able to manage multiple priorities and deadlines.
• Proficiency with Microsoft Office, especially Outlook, PowerPoint, Excel, Word and Teams.
• Excellent written and verbal communication, attention to detail and confidentiality.