Case Specialist – Pharmacovigilance

About the role

ProductLife Group is seeking a dedicated Case Specialist to support its pharmacovigilance hub. You will ensure the quality and accuracy of safety case processing, contributing to the protection of public health through rigorous medical evaluation and data management.

Key responsibilities

• Perform quality control of vigilance cases and conduct medical evaluation of reports.
• Enter case data into ad‑hoc databases or client‑specified formats.
• Follow up on case requests via phone or email and pre‑analyse complex cases before data entry.
• Code cases according to applicable dictionaries and assess causal relationships, seriousness, and event classification.
• Identify submission requirements, validate supporting documents, and close vigilance files.
• Set up ICSR/MLM filters, analyse inclusion/exclusion criteria, and provide medical information support.

Required profile

• Doctor or pharmacist by training.
• Minimum 2–3 years experience in case quality control for service providers.
• Familiarity with pharmacovigilance regulations and process‑oriented work style.
• Strong teamwork, multitasking ability, and flexibility.
• Excellent written and spoken English communication skills.

Required skills

• Proficiency with Microsoft Office tools.

What we offer

• Dynamic, international team environment.
• Opportunities for professional growth in drug safety.