Medical Information Assistant

About the role

ProPharma is seeking a detail‑oriented Medical Information Assistant to provide essential administrative support to its Medical Information teams and senior management. This role is ideal for candidates with strong organisational skills who enjoy working with data, reports and business processes in a fast‑paced, professional environment.

Key responsibilities

• Provide general administrative support to Medical Information teams and management, including reception cover and visitor handling.
• Maintain and update information in the Salesforce database, generate, review, verify and distribute reports, and perform data validation and quality checks.
• Handle incoming telephone calls professionally, manage mail, filing, archiving and stationery, and assist with document management and record maintenance.
• Support office administration activities and undertake other assigned administrative duties while adhering to SOPs and data privacy regulations.

Required profile

• Previous administrative, office support, data entry or reporting experience.
• Excellent attention to detail, strong organisational and workload prioritisation skills.
• Good written and verbal communication in English.
• Completion of secondary education; additional administrative training is advantageous.

Required skills

• Proficiency with Microsoft Office, especially Excel, Outlook and Word.
• Experience using Salesforce or another CRM/database system.
• Ability to produce, check and validate reports.

What we offer

• Opportunity to join a global organisation supporting healthcare and life‑science clients.
• Professional training and ongoing support from experienced colleagues and management.
• Exposure to industry‑leading systems and processes.
• Collaborative and supportive team environment with chances to develop administrative, reporting and database management skills.