Sales Development Representative (German-speaking)

About the role

Eagle Wireless, a provider of cellular modules and connectivity solutions for automotive and IoT companies, is looking for a German-speaking Sales Development Representative for its Belgrade office. As the first point of contact for customers and prospects in Germany, Austria and Switzerland, you will build relationships through clear, timely communication, mainly in writing and in German, and help the sales team understand what customers need. You will also represent the company at trade fairs and industry events.

Key responsibilities

• Act as the first point of contact for prospective and existing customers in Germany, Austria and Switzerland
• Handle inquiries and written correspondence in German and English, ensuring clear, prompt and accurate responses
• Follow up on leads and customer requests, qualifying them and handing them over to the sales team with the relevant context
• Build and maintain customer relationships through regular, helpful contact
• Attend trade fairs and industry events, meet customers and prospects in person and follow up afterwards
• Keep customer and lead information accurate and up to date in CRM tools
• Learn the products and market from experienced colleagues, route customer questions to the right people and share customer and market feedback with the team

Required profile

• Bachelor's degree
• 2+ years of professional experience in a customer-facing, sales, account management or similar communication-focused role
• Fluent English with a good command of German, especially written communication
• Service-oriented, reliable and patient approach to working with customers
• Motivation to learn, develop and take ownership of your work, and curiosity about technology and connected products
• Willingness to attend trade fairs and travel occasionally

Required skills

• Familiarity with CRM tools
• Written communication in German and English