SAP Basis Administrator

About the role

NTT DATA is looking for an experienced SAP Basis Administrator to support SAP ABAP, database, operating system and virtual infrastructure environments. The role combines SAP Basis operations, technical troubleshooting, database activities, server administration and cloud and virtualization support, working with international teams including colleagues in China. It follows a two-shift schedule (08:00-16:00 and 16:00-00:00 CET).

Key responsibilities

• Check SAP ABAP system health and performance, start and stop systems and databases, and monitor availability, stability, capacity and performance.
• Analyse technical logs and developer traces, investigate system errors and support license updates.
• Support database log and data upgrades and maintenance, and monitor database usage and incidents.
• Support SAP HANA, SAP MaxDB and SAP ASE/Sybase environments, and perform basic Fiori troubleshooting.
• Perform server checks and OS troubleshooting on Windows Server and SUSE Linux Enterprise Server, and operate VMware Cloud Director (vApps, CEs).
• Use basic Google Cloud Platform knowledge for cloud-hosted SAP environments.
• Handle incidents, service requests and changes in ServiceNow, and use Dynatrace where applicable.
• Document findings, follow incident, escalation, change and shift-handover processes, and maintain operational documentation.
• Collaborate with SAP, database, server and infrastructure teams and with geographically distributed teams.

Required profile

• Hands-on SAP Basis experience, including ABAP system checks and log analysis.
• Strong troubleshooting skills and experience with SAP system logs and developer traces.
• Ability to handle German-language customer tickets, with basic written German a plus.
• Willingness to work in shifts and in international teams.

Required skills

• SAP HANA, SAP MaxDB and SAP ASE/Sybase; SAP license administration.
• Windows Server and SUSE Linux Enterprise Server (intermediate).
• VMware Cloud Director and vApp administration (intermediate).
• ServiceNow, Microsoft Office 365, and basic Google Cloud Platform.