Scrum Master – Agile Team Lead

About the role

We are seeking an experienced Scrum Master to help launch a new team and embed a robust Agile way of working. The role will involve guiding the team, facilitating collaboration, and driving continuous improvement in delivery and performance.

Key responsibilities

• Manage and facilitate the Scrum process for distributed teams, ensuring effective Agile ceremonies.
• Organise Daily Scrums, Sprint Planning, Reviews/Demos, Retrospectives and other Agile sessions.
• Coach the team on Scrum and Agile principles, fostering continuous improvement.
• Support the Product Owner and Development Team in planning, prioritisation and achieving sprint and release goals.
• Facilitate decision‑making, conflict resolution and collaboration across stakeholders.
• Identify, manage and remove impediments that hinder development.
• Monitor day‑to‑day progress of projects, focusing on scope, timelines, quality and dependencies.
• Ensure alignment with other Scrum teams and organisational Agile guidelines, including SAFe.
• Help build a trusting, transparent environment where issues are raised openly.
• Contribute to the successful ramp‑up of a new Scrum team within a large‑scale Agile environment.

Required profile

• University degree in Business, Computer Science or related field, or equivalent experience.
• At least 3 years proven experience as a Scrum Master, Agile Project Leader or similar role.
• Hands‑on experience with Scrum in distributed teams.
• Practical knowledge of the Scaled Agile Framework (SAFe); experience in large‑scale Agile environments is a plus.
• Strong facilitation, conflict‑resolution and team‑empowerment abilities.
• Excellent planning, analytical and problem‑solving skills with attention to detail.
• Effective communication and interpersonal skills; fluent spoken and written English.
• Previous experience in the airline industry is advantageous.

Required skills

• Scrum
• Scaled Agile Framework (SAFe)
• Agile methodologies

What we offer

• Casual yet highly professional international environment.
• Learning opportunities from experienced colleagues and internal knowledge‑sharing sessions.
• Competitive compensation based on experience.
• Private pension and medical insurance.
• Professional and soft‑skill trainings.
• Referral bonuses, sports events, team‑building activities and conferences.
• Modern offices in New Belgrade and Niš with fresh fruits and cakes.
• Possibility to travel abroad and a balanced work‑life schedule.