Senior Sales Development Representative – Remote (Balkan Region)

About the role

SupportRoom is seeking a Senior Sales Development Representative (SDR) to drive outbound sales across the European market from the Balkan region. You will introduce our AI‑powered behavioural intelligence platforms to forward‑thinking organisations and help build a robust sales pipeline.

Key responsibilities

• Conduct outbound prospecting through cold calling, email outreach and LinkedIn engagement.
• Identify and engage senior decision‑makers such as HR leaders, People & Culture heads, Risk leaders and C‑suite executives.
• Research target organisations to understand workplace challenges and assess fit for our platforms.
• Present SupportRoom’s solutions, book qualified meetings and contribute to pipeline growth.
• Maintain accurate activity and pipeline tracking in HubSpot CRM.
• Collaborate with the sales team to refine outbound strategies and messaging.
• Utilise modern outbound tools including Apollo, Surfe, Aircall and LinkedIn Sales Navigator.
• Consistently meet or exceed monthly targets for meetings booked and pipeline generated.

Required profile

• 2‑4 years of experience in sales development, lead generation or outbound sales.
• Fluent English with strong communication skills.
• Proven ability to sell to senior executives and handle objections.
• Self‑sufficient, organised and able to thrive in a fast‑paced environment.

Required skills

• HubSpot CRM
• Apollo
• Surfe
• Aircall
• LinkedIn Sales Navigator