Supply Chain Specialist - Order Processing & Demand Planning

About the role

Beko Balkans is looking for a detail-oriented and proactive Supply Chain Specialist to join its team in Belgrade, Serbia. You will manage end-to-end order processing, handle demand planning activities, keep data accurate and maintain good communication across departments so that deliveries run smoothly and customers are satisfied.

Key responsibilities

• Receive and review sales orders, checking price, availability and quantity and company policy compliance before releasing them.
• Validate order information coming through trade platforms, B2B systems or from sales and trade partners.
• Identify and process orders blocked by commercial terms, customer details or delivery constraints.
• Oversee orders from creation in SAP to the generation of delivery numbers.
• Work with the logistics team on order fulfillment and with demand planners on forecasting and product availability based on SAP IBP planning outputs.
• Keep in touch with the sales team and trade partners to meet customer needs.
• Use basic problem-solving to help with customer satisfaction and propose process improvements.
• Take ownership of your own development through training and career planning, and support HR-related processes.

Required profile

• Intermediate English, written and spoken.
• Excellent organizational and time management skills.
• Excellent verbal and written communication skills.
• Motivated to learn, grow and continuously improve processes and performance.

Required skills

• Working knowledge of SAP systems (SAP IBP for demand planning is a strong advantage).
• Excellent MS Office knowledge.

What we offer

• A friendly, supportive work environment within a collaborative supply chain team.
• Opportunities for personal and professional development.
• The chance to work in an international company serving domestic and international markets.