Trucking Claims Specialist (Remote)

About the role

Spotter is looking for a dedicated, detail-oriented Claims Specialist to join its claims processing team. This remote position ensures that clients receive prompt and fair assessments of their trucking claims, using knowledge of trucking operations, maintenance costs and claims management.

Key responsibilities

• Review and evaluate trucking claims to determine validity, coverage and potential payouts, investigating with drivers, trucking companies and insurance adjusters
• Analyze maintenance records, repair invoices and other documents to calculate truck and trailer maintenance costs and set the right claim amount
• Maintain accurate records of claims, communications and decisions, and prepare reports summarizing findings
• Act as the main point of contact for clients, giving updates on claim status and answering questions
• Keep claims handling compliant with industry regulations, company policies and applicable laws
• Work with the team to improve claims processing efficiency and accuracy

Required profile

• Strong understanding of trucking operations, including truck and trailer maintenance practices and costs; previous trucking experience is a significant advantage
• Experience in claims processing, insurance or a related field is preferred
• Excellent analytical and problem-solving skills, with attention to detail and ability to handle several claims at once
• Strong verbal and written communication skills

Required skills

• Understanding of claims management software (a plus)
• Proficiency in claims management and documentation tools, and comfort with digital communication tools for remote work

What we offer

• Fully remote work setup
• Growth opportunities and professional development
• A collaborative, supportive team culture