People & Culture Manager – Commercial (SEE)

About the role

PMI is seeking a forward‑thinking People & Culture Manager to support its Commercial organization across Serbia, Bosnia & Herzegovina, North Macedonia, Albania, Kosovo and Montenegro. Reporting to the Sr. Manager P&C Commercial SEE, you will partner with commercial leaders to shape people strategy, drive organizational effectiveness and foster an inclusive, high‑performance culture.

Key responsibilities

• Partner with business leaders to align people strategies with commercial objectives and drive organizational effectiveness.
• Act as a trusted HR advisor, anticipating workforce needs and delivering people solutions.
• Lead organizational design and operating model implementation, inspiring change initiatives and ensuring smooth adoption.
• Coach and advise managers on performance, development, engagement, and leadership effectiveness.
• Drive workforce planning, talent management, organizational planning, and leadership capability development.
• Foster a culture of growth, feedback, inclusion, and accountability aligned with PMI DNA.
• Support managers in improving employee engagement using global people programs and tools.
• Champion positive employee relations, maintain compliance with labor regulations and company policies, and mitigate people‑related risks.
• Develop labor cost forecasts and support adherence to HR budgets, policies, and governance standards.
• Collaborate across cluster, region, and global P&C teams to scale best practices and ensure alignment with PMI standards.

Required profile

• Proven experience partnering with senior business leaders.
• Solid background in HR/People & Culture within a commercial environment.
• Experience supporting teams across the SEE region.
• Strong capability in organizational design, change management and talent development.

Required skills

What we offer

• Opportunity to shape people strategy in a fast‑moving, purpose‑driven organization.
• Access to global HR tools, programs and best practices.
• Collaborative, inclusive culture aligned with PMI’s growth behaviours.