Sales Coordinator (Belgrade)

About the role

The Sales Coordinator will support Hytera’s sales operations in Belgrade, ensuring accurate order processing, customer data management and smooth communication between sales, warehouse and other internal teams.

Key responsibilities

• Process sales orders received online, by phone and email, applying correct pricing, discounts and special terms.
• Maintain and update customer and sales data in the CRM system.
• Handle sales‑order related complaints and resolve queries.
• Liaise with analysts and the warehouse to support stock planning and product availability.
• Provide general office telephone cover and perform ad‑hoc administrative duties as required.

Required profile

• Previous experience in a sales administration or related role; experience in two‑way radio communications is a plus.
• Excellent verbal and written communication skills.
• Ability to work independently under limited supervision while managing conflicting priorities and high‑volume processing.
• Proficiency with Microsoft Office applications, especially Word and Excel.
• Familiarity with a CRM system, preferably Sage.
• Must be based in Belgrade.

Required skills

• Microsoft Word
• Microsoft Excel
• CRM (Sage)