Roadside Assistant
hmd · Belgrade
Description du poste
About the role
HMD Trucking Inc., a fast‑growing trucking company with over 500 power units, is seeking a Roadside Assistant to join its Belgrade office. The role supports drivers on the road, coordinates breakdown assistance, and handles administrative tasks for the US‑based operations.
Key responsibilities
- Perform data entry and manage daily phone and email communications.
- Respond to incoming calls, schedule repairs, and guide drivers through breakdown procedures.
- Coordinate on‑the‑road assistance with vendors across the United States.
- Provide coverage for colleagues and undertake various support functions as assigned.
Required profile
- Minimum 2 years of experience with tractor‑trailer and semi‑mechanical functions.
- At least 2 years of maintenance or breakdown assistance experience.
- Proficient spoken and written English.
- Ability to work under pressure, both independently and as part of a team.
- Strong adherence to instructions and delivery of quality results.
What we offer
- Private health insurance after three months of employment.
- Paid Time Off.
- An energetic and supportive office environment.
- Opportunity to work with dedicated truckers who value your repair expertise.
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hmd
Belgrade