Account Representative - Existing Dealers (Remote from Serbia)

About the role

Forgiato designs and manufactures forged custom wheels in Los Angeles and sells only to dealers such as wheel and tire shops, car dealerships and customizers. This is a full-day, entry-level phone role working with existing US dealers: you call each dealer once a week, find the right contact and keep the relationship active so they keep ordering. The work is mostly on the phone.

Key responsibilities

• Call existing US dealers throughout your shift
• Find the right contact at each dealer and keep trying until you reach them
• Follow up with that contact every week
• Log calls and next steps in the CRM and follow up by email or text
• Pass orders, quotes and issues to the right person on the LA team

Required profile

• Near-native spoken English with clear, natural pronunciation
• At least 2 years of phone-based work: account management, inside sales, customer success or outbound calling, ideally with US customers
• Comfortable making a high volume of calls every day and calling back until you reach the right person
• Organized with notes and follow-ups in a CRM
• Automotive, aftermarket, wholesale or B2B experience is a plus

Schedule and pay

• Monday to Friday, 7am to 4pm Pacific time (4pm to 1am in Serbia)
• $1,500 to $3,000 per month gross, starting