Communications Clerk (Digital Innovation Portfolio)

About the role

The UNDP Serbia Digital Innovation Portfolio drives digital transformation across the country, covering digital governance, cyber resilience, e-services, digital literacy and future-ready skills. It needs a Communications Clerk to support public relations, simplify complex technical topics for public channels and help promote portfolio events and achievements, working closely with the UNDP Serbia Communications Unit.

Key responsibilities

• Support event communications and logistics: workshops, hackathons, tech talks and bilateral digital exchanges, including agendas, scripts, talking points and on-site coverage (photography, social media, guest facilitation)
• Simplify technical topics into engaging content and support articles, blog posts, press releases and success stories
• Help prepare inputs for monthly/quarterly newsletters for government partners, tech sectors and international digital agencies
• Keep digital content, graphics and messaging aligned with UNDP corporate communication guidelines
• Support knowledge sharing: trainings, records of project data, case studies and photos

Required profile

• Secondary education
• At least 3 years of relevant experience in communications, digital media, digital marketing, public relations or related fields
• Fluency in Serbian and English
• Previous experience with international organizations, development agencies or public sector institutions is an asset

Required skills

• Drafting and editing articles, press releases, newsletters and social media content
• Creating digital and multimedia content (graphics, photos, short videos) with design and editing tools
• Event coverage and basic event photography
• Canva, mobile video editors or basic photo-editing software
• Experience translating technical project updates into simple, public-friendly stories