Front-office HR Assistant

About the role

We are seeking a Front‑office HR Assistant to act as the main point of contact for employees, handling day‑to‑day communication, HR administration and practical coordination such as onboarding, housing and documentation.

Key responsibilities

• Serve as primary contact for employees via phone and chat.
• Manage sick‑leave registration, documentation and reporting.
• Handle client requests and ensure timely follow‑up.
• Oversee employee onboarding, including travel tickets, rental cars, gas receipts and reimbursement processing.
• Conduct weekly hour checks, gather data and support retention initiatives.
• Coordinate housing issues, follow up until resolved and arrange relocations.
• Draft termination letters and off‑boarding emails.
• Prepare and issue warning letters with proper documentation.
• Maintain accurate records of housing issues and employee details.
• Schedule cleaning services for house‑cleaning teams.
• Register new employees with clients and ensure correct documentation.
• Arrange required certificates and appointments (VOG, VGB, MLV).
• Perform basic operations in HelloFlex.
• Keep HR records and files up‑to‑date in Google Drive.

Required profile

• Previous experience in HR, administration, operations or a similar role, preferably in an international environment.
• Excellent organizational skills with strong attention to detail.
• Strong written and verbal communication in English (Dutch a plus).
• Professional and empathetic handling of sensitive employee matters.
• Comfortable working with digital tools and HR/admin software.
• Curious mindset and willingness to understand broader company processes.

Required skills

• HelloFlex
• Google Drive