Hotel Receptionist

About the role

We are looking for a friendly and professional Receptionist to join our team at the Radisson Collection Hotel in Belgrade. You will be the first point of contact for our guests, ensuring a smooth and memorable stay.

Key responsibilities

• Provide assistance and advice to guests throughout their stay.
• Handle check‑in and check‑out procedures, including billing for services.
• Support guests in planning leisure activities and facilitating business needs.
• Follow hotel regulations, standards, and the RHG group guidelines.
• Promote the Radisson Rewards loyalty program.
• Represent and promote the Radisson Collection brand.

Required profile

• Strong guest‑service and communication abilities.
• At least 1 year of experience as a hotel receptionist.
• Experience in international hotel chains is a plus.
• Excellent telephone etiquette and ability to manage multiple inquiries efficiently.
• Office skills such as data entry, record keeping and basic administrative support.
• Good command of English; additional languages are advantageous.
• Willingness to work shifts, including evenings, weekends and holidays.
• Professional appearance, reliability and a proactive, service‑oriented mindset.

Required skills

What we offer

• Employment with a prestigious international hotel brand.
• A professional work environment that encourages personal development.
• Training and advancement opportunities within the Radisson Hotel Group.
• Stable employment and strong team support.