Inbound Sales Representative (English)
The DDC Group · Belgrade
Description du poste
About the role
We are seeking an Inbound Sales Representative who is fluent in English. Proficiency in the language is essential as you will support a diverse customer base. If you are passionate about delivering exceptional service and have strong communication skills, we want to hear from you.
Key responsibilities
- Respond to inbound sales inquiries from companies.
- Check inventory and fulfill orders.
- Inform customers about pricing and enter orders into processing systems.
- Reach out to potential clients to promote products and services.
- Manage and nurture relationships with existing business clients.
- Identify customer needs and provide tailored solutions.
- Coordinate with internal teams to ensure seamless service delivery.
- Join calls with outside sales and handle multiple accounts and jobs simultaneously.
- Achieve personal targets and contribute to team targets.
Required profile
- Excellent customer care skills and a professional ambassador for the company.
- Clear, friendly telephone communication with active listening.
- Strong teamwork abilities in a fast‑paced environment.
- Professional attitude when dealing with customers.
- Flexibility, adaptability and a genuine passion for helping others.
- Ability to work to targets.
- Comfortable with computers and technology.
- Proven experience interpreting written documents in English (C1 level).
- Previous sales experience is an advantage.
What we offer
- Monthly bonus schemes.
- Private health insurance.
- Paid training.
- Referral program.
- Work in a global, multilingual, multicultural environment.
- Opportunities for advancement and skill development.
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The DDC Group
Belgrade
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