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Inbound Sales Representative (English)

The DDC Group · Belgrade

🇬🇧 English

Description du poste

About the role

We are seeking an Inbound Sales Representative who is fluent in English. Proficiency in the language is essential as you will support a diverse customer base. If you are passionate about delivering exceptional service and have strong communication skills, we want to hear from you.

Key responsibilities

  • Respond to inbound sales inquiries from companies.
  • Check inventory and fulfill orders.
  • Inform customers about pricing and enter orders into processing systems.
  • Reach out to potential clients to promote products and services.
  • Manage and nurture relationships with existing business clients.
  • Identify customer needs and provide tailored solutions.
  • Coordinate with internal teams to ensure seamless service delivery.
  • Join calls with outside sales and handle multiple accounts and jobs simultaneously.
  • Achieve personal targets and contribute to team targets.

Required profile

  • Excellent customer care skills and a professional ambassador for the company.
  • Clear, friendly telephone communication with active listening.
  • Strong teamwork abilities in a fast‑paced environment.
  • Professional attitude when dealing with customers.
  • Flexibility, adaptability and a genuine passion for helping others.
  • Ability to work to targets.
  • Comfortable with computers and technology.
  • Proven experience interpreting written documents in English (C1 level).
  • Previous sales experience is an advantage.

What we offer

  • Monthly bonus schemes.
  • Private health insurance.
  • Paid training.
  • Referral program.
  • Work in a global, multilingual, multicultural environment.
  • Opportunities for advancement and skill development.

Questions fréquentes

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The DDC Group

Belgrade