Logistics Manager - Service Parts (LATAM & Europe)

About the role

NCR Atleos, a global provider of financial access solutions, is looking for an experienced Logistics Manager to support Service Parts operations across LATAM and Europe. The role is a key Subject Matter Expert for operational and strategic initiatives, working closely with internal stakeholders and third-party logistics providers to strengthen controls, improve processes and optimize service and cost performance while minimizing operational risk.

Key responsibilities

• Lead multiple transformation programs across LATAM and Europe, implementing new controls, governance processes and operational improvements.
• Identify and resolve bottlenecks across logistics flows, warehouse replenishment, repair cycles and reverse logistics.
• Improve turnaround times and transport lead times between third-party logistics hubs and repair centers.
• Manage the performance and service delivery of key third-party logistics providers.
• Support regional managers in reducing inefficiencies, improving service quality and optimizing costs.
• Coordinate the Inventory Control team and external stakeholders such as Field Supervisors, Technicians, repair centers, 3PL partners and ITS.

Required profile

• Bachelor's degree in logistics, supply chain management, business administration or a related field, or equivalent experience.
• Demonstrated experience in logistics, service parts, inventory control, warehouse, repair or reverse-logistics operations.
• Experience managing third-party logistics providers and monitoring operational and service performance.
• Proven ability to lead cross-functional process improvements and implement governance and operational controls.
• Professional fluency in English and Spanish.

Preferred qualifications

• Advanced degree or recognized certification in supply chain, logistics, operations, project management or process improvements.
• Experience supporting multinational service-parts operations across LATAM and Europe.
• Strong knowledge of current and legacy logistics processes and technology-enabled improvements.
• Experience leading transformation programs while managing operational risk and business continuity.

What we offer

• Private health insurance and life, accident and disability insurance.
• Wellbeing resources and employee referral bonus program.
• Baby bonus and discounts for employees at NCR Atleos partners.
• Internal career pathing and advancement opportunities.