Luxury Travel Designer

About the role

Travel House, a host agency and luxury travel network founded in 1999, is hiring experienced luxury travel designers for its in-house team. The team works directly with Travel House's own clients, not partner agencies, and is described as a travel creator rather than an order-taker: it proactively finds destinations and designs trips before clients ask.

Key responsibilities

• Lead client relationships and manage a portfolio of direct clients, including VIP and high-net-worth travellers, building long-term trust
• Design complex, multi-destination tailor-made journeys (private villas, yachts, safaris, expedition cruises, milestone celebrations) and original signature journeys and themed collections
• Proactively reach out to clients using the client database, sending personalised offers by phone, email, WhatsApp and newsletters, and work with marketing on campaigns and content
• Handle the full sales cycle, from first conversation to post-trip follow-up, and coordinate every detail (flights, hotels, transfers, private guides, restaurants)
• Secure privileged rates, upgrades and VIP amenities through supplier relationships and meet sales targets
• Share expertise with colleagues and represent Travel House with suppliers, at partner events and on inspection trips
• Help shape the offer, processes and use of AI tools

Required profile

• At least 3 years of experience designing and selling luxury, premium or tailor-made travel
• A proven sales record; an established network of high-end clients is a strong advantage
• Deep destination and product knowledge and strong relationships with luxury suppliers
• Excellent spoken and written English; other languages are an advantage
• Polished, discreet service style and confidence advising demanding clients
• Proactive, entrepreneurial mindset and willingness to share knowledge with colleagues
• University degree in tourism, hospitality or a related field is an advantage, not required

Required skills

• CRM and booking platforms
• GDS (a plus)
• Google Workspace or Microsoft 365
• AI tools such as ChatGPT or Claude

What we offer

• Base salary plus commission on sales
• Clear path to Product Specialist and onboarding through the Travel House Academy
• Ongoing training in luxury travel, destinations, sales and AI/digital tools
• Office-based work in Belgrade or Novi Sad, with access to the global supplier network and staff travel discounts
• Fam trips, hotel openings, inspections and educational trips

To apply, send your CV in English with a short note describing a signature journey you would design and how you would grow your client portfolio in the first 12 months, by 20 November 2026. Only shortlisted candidates will be contacted.