Marketing & Brand Specialist

About the role

JayWay Travel, an international travel company approaching its 20th anniversary with a team of 100+ people across more than 20 countries, is looking for an experienced marketing professional to take a broad, cross-functional role. It covers brand, guest experience, partnerships and marketing operations, working closely with the Head of Department and teams across the company to keep projects moving and ensure a consistent presentation and delivery.

Key responsibilities

• Help manage the JayWay brand across marketing and guest-facing communications, keeping voice, messaging and visual identity consistent.
• Analyse guest experience across touchpoints using feedback and reviews to identify strengths and improvements.
• Research and help develop new partnerships and commercial opportunities.
• Coordinate projects with internal teams, agencies, freelancers, designers and other partners.
• Keep marketing projects organised, including timelines, budgets, vendors, tools and documentation.
• Maintain and improve brand guidelines, templates and processes.
• Monitor industry trends, guest expectations and competitors, and share ideas with the Head of Department.

Required profile

• 3+ years of experience in brand management, integrated marketing, communications, guest experience, partnerships, business development, marketing operations or a related field.
• Strong communication skills and comfort working across teams and levels.
• Good commercial sense, excellent organisation and attention to detail, and an analytical mindset.
• Proactive approach; experience in travel, hospitality, tourism, luxury, lifestyle or destination marketing is a plus.

Required skills

• Comfortable learning and working with a range of tools; experience with Google Workspace, Microsoft Office, Adobe Creative Suite, Figma, Milanote, WordPress, ClickUp, Muck Rack or similar is a plus.

What we offer

• Competitive pay and performance bonuses.
• Remote-first flexibility and annual all-company gatherings in Europe.
• Work-from-home setup support, wellness programs, travel insurance and covered business travel.

The hiring process includes a short video questionnaire, an initial HR video interview, a job-related task and an interview with the executive marketing team. Candidates apply by submitting their CV in English.