People & Workplace Operations Coordinator

About the role

Qonto's Belgrade team is looking for a People & Workplace Operations Coordinator to keep People Operations and the office running smoothly. Working alongside the People Operations Manager, you will prepare employee documentation, coordinate office services and events and help improve how things are done locally. The position is full-time, fixed-term for 1 year, with a start as soon as possible and a hybrid setup.

Key responsibilities

• Prepare employee documentation: help prepare, organise and maintain employee files, vacation and bonus documents from approved templates, and track missing items and signatures.
• Keep the office running: monitor stock, prepare weekly supplier orders, receive deliveries and follow up with suppliers and building contacts.
• Support events and Qontoversaries: track gift choices, orders, receipts and vouchers and help make events happen.
• Support onboarding logistics for new joiners and follow up with colleagues on routine requests.
• Improve the process: spot unclear or missing steps and draft or improve procedures with the People Operations Manager.
• Experiment with approved AI tools in day-to-day work and share what helps, while protecting sensitive employee data.

Required profile

• Bachelor's degree, or about to finish; any field is fine, as long as you are available full-time.
• Interest in HR and willingness to learn Serbian HR administration and local employment processes; prior HR or workplace experience is a plus but not required.
• Organised and accurate, able to use checklists and meet deadlines.
• Takes initiative and communicates clearly in English and Serbian.

What we offer

• Hands-on mentoring from an experienced HR manager with more than 10 years of HR experience.
• Real responsibility with support, and access to the international People Operations team.
• Flexible hybrid work: up to 2 remote days per week, with at least 3 days in the office.
• A Fitpass sports and wellness pass, mainly paid for by Qonto.
• Mental health support, including 4 psychologist sessions paid for by Qonto.
• Office events, snacks and activities, in an inclusive environment.