Senior Revenue Operations Manager

About the role

GoMining is looking for a Senior Revenue Operations Manager to act as the right-hand of its commercial lead. The role shares ownership of the commercial agenda: improving digital acquisition channels, growing revenue from the existing customer base and building the processes and infrastructure that let the commercial team scale. It is neither a direct sales role nor a purely high-level one: the person must understand sales from the inside and use data to find growth points.

Key responsibilities

• Digital acquisition and sales performance: run performance reviews across 7 digital acquisition channels, identify revenue leakage and improve first-purchase conversion and payment success rates.
• Retention and customer growth: retain customers, reactivate inactive ones, encourage adoption of second and third products and develop cross-sell opportunities.
• Funnel optimization: map the customer journey, run experiments on acquisition, onboarding, checkout and payment flows, and scale successful ones.
• Commercial processes and infrastructure: build standardized commercial processes, own the end-to-end CRM rollout and make the CRM the single source of truth for commercial data.
• Commercial analytics: monitor conversion, payment success, revenue, acquisition efficiency and retention, and work with Analytics, Product, Marketing, Payments and Finance teams.

Required profile

• 5+ years in Sales Operations, Revenue Operations, Commercial Operations, Growth or Digital Sales.
• Hands-on sales or sales management background.
• Experience in fintech, payments or other transaction-driven digital businesses.
• Strong understanding of funnel metrics such as conversion, CAC, LTV, retention and unit economics.
• Experience with retention, reactivation or cross-sell/upsell initiatives, and with building and standardizing commercial processes; CRM rollout experience is a strong plus.
• Analytical, critical and proactive, able to work independently and fluently in spoken and written Russian and English.

Nice to have

• Crypto, Bitcoin mining, Web3 or digital assets experience.
• Experience managing paid traffic and acquisition channels, and knowledge of local payment methods.
• BI tools such as Tableau, Power BI or Looker, and ability to build dashboards and analyses.

What we offer

• Remote or hybrid format with flexible hours across international teams.
• Paid leave of up to 20 vacation days, 8 company holidays and 5 personal days per year.
• Support for courses, conferences and English learning (up to 100% coverage).
• Performance reviews, team awards and retreats in international locations.